The importance of laundry record-keeping software in enhancing linen quality control in hospitals

Bundle Laundry
4 min readJun 14, 2024

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Laundry record keeping

Linen management services are important in hospitals to ensure patient comfort, reduce health risks, and establish a good image. While this is a goal that many hospital managers aim to fulfil, these healthcare establishments are rife with linen handling challenges. Misplacement, poor usage of linen items, and wear and tear can cause an average Australian hospital to lose between 20–30% of linen annually, leading to an estimated cost of $50,000 per year to replace the lost linen.

Soiled linens can also lead to shortages of hospital beds; this was evidenced by several hospitals in South Australia in 2023. The management of hospital linen is not only limited to the hospital itself but also to ambulance stretchers that transport patients to the hospital.

Failure to properly maintain good linen quality can lead to soiled or even damaged linen being used, which poses a risk to patient health and safety. There are severe consequences and penalties for failure to meet the standards of cleanliness of bed linen and other linen inventory in the healthcare setting.

While maintaining the highest standards and hygiene should be top priority for hospital staff in Australia, several hospitals fall short of upholding these standards. In the most extreme cases, furnishing unclean linens in hospitals could prove to be fatal.

According to research done on a paediatric hospital that had an outbreak of mucormycosis, which is an invasive fungal infection with fatal consequences, five case patients were found to succumb to this hospital-onset illness. By collecting environmental samples from the air and surfaces, researchers were able to identify five case patients who had succumbed to hospital-associated cutaneous mucormycosis. This finding stressed the importance of hospital linens in being freshly laundered, packaged, shipped, and stored in a manner that minimises exposure to environmental contaminants.

To address such challenges, hospital managers should turn to specialised record-keeping software, which helps hospital staff streamline their linen management processes, ensure the use of high-quality linens, and improve overall patient care.

Let’s explore the importance of this specialised software and how it enhances linen quality control in hospitals with its record-keeping capabilities.

  1. Reduce manual errors and streamline operations

Hospitals can significantly enhance laundry room efficiency and minimise human errors by adopting automated laundry record-keeping systems. These systems track linen throughout its lifecycle, from initial acquisition to washing and distribution.

This eliminates discrepancies which are often the result of manual record-keeping, ensuring accurate laundry inventory, and streamlining operations. This leaves more flexibility for hospital staff or linen managers to focus on more productive tasks and leave the critical tasks such as linen counting, sorting, and packaging to the software.

With precise linen counting, accurate linen data empowers hospital staff to refine other laundry functions. Sorting linens can be optimised based on real-time usage data, guaranteeing the timely and accurate distribution of the right linen types to designated departments — a key factor in ensuring smooth hospital operations.

2. Improve linen utilisation

Automated linen record-keeping systems revolutionise linen management in hospitals by providing real-time data for informed decision-making. These systems offer instant inventory updates, automated linen counts, and usage pattern monitoring.

With this data readily available, linen managers can identify trends in linen consumption. Proactive reordering can be automatically triggered when stock levels dip below pre-defined thresholds, preventing potential shortages and ensuring a consistent linen supply. Additionally, a detailed analysis of usage patterns allows for resource optimisation.

Hospitals can identify the most frequently used linen items and opt for the lesser used, high-quality, durable options. This not only reduces linen loss but also guarantees that patients receive the best possible care with reliable supplies.

3. Offer better patient comfort

Maintaining high hygiene standards is essential for patient comfort and well-being. Automated record-keeping systems play a critical role in achieving this objective.

These systems facilitate proper washing and disinfection procedures, minimising the risk of infection transmission, especially for vulnerable patients with compromised immune systems. Detailed tracking allows for the effective identification and isolation of soiled linen, preventing cross-contamination.

Additionally, accurate tracking ensures that patients receive clean, fresh linen, contributing to a more comfortable and sanitary hospital environment that promotes faster recovery.

4. Ensure compliance with guidelines

Hospital linen management should comply with certain standards laid down by various regulatory bodies such as the Australian Commission on Safety and Quality in Health Care and the Australian Institute of Health and Welfare.

Laundry record-keeping software meticulously tracks every stage of the linen management process. Each linen stage is documented, from linen sorting to washing and distribution throughout the hospital. This creates a comprehensive audit trail that helps regulatory bodies assess if hospital staff demonstrate adherence to specific linen management protocols.

The software provides readily accessible documentation, which helps to foster trust between regulatory bodies and hospitals. By fully complying with the required hygiene standards within a healthcare setting, hospital managers can avoid the risk of fines or penalties associated with non-compliance.

Invest in laundry record-keeping software to enhance linen quality control in hospitals

Hospitals face significant challenges in linen management, leading to lost inventory, hygiene concerns, and financial strain.

Record-keeping software tackles these issues by automating linen tracking, minimising human error, and providing valuable data insights. This empowers hospitals to optimise linen usage, enhance patient experience through improved hygiene, and streamline compliance with healthcare regulations.

By investing in laundry record-keeping software, hospitals can create a more efficient, cost-effective, and patient-centred approach to linen management.

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Bundle Laundry
Bundle Laundry

Written by Bundle Laundry

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Bundle Laundry has provided innovative and market-leading laundry management software for the global laundry community for nearly 20 years.

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